TERMS & CONDITIONS

Last Updated: March 2026

1. Agreement to Terms

By accessing or using the website of Harp Media Creatives & Management (“Harp Media,” “we,” “us,” or “our”) at harpmedia.matura-home.com, or by engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Services

Harp Media provides talent management, brand partnership facilitation, creative production, concierge services, and event coordination. All services are subject to availability and may be modified at our discretion. Specific terms for individual projects or engagements will be outlined in separate agreements or statements of work.

3. Inquiries & Submissions

When you submit an inquiry through our website, you agree that:

  • All information provided is accurate and complete
  • Submission of an inquiry does not constitute a binding agreement or guarantee of services
  • We will review all inquiries within 48 hours and respond at our discretion
  • We reserve the right to decline any inquiry or project

4. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, videos, and design elements — is the property of Harp Media Creatives & Management or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent
  • The Harp Media name, logo, and all related marks are trademarks of Harp Media Creatives & Management
  • Client work displayed in our portfolio is shown with permission and remains the intellectual property of the respective parties as outlined in project agreements

5. Confidentiality

Harp Media operates with the highest level of discretion. We expect the same from our clients and partners. Any proprietary information, project details, talent information, or business strategies shared during the course of engagement are strictly confidential and may not be disclosed to third parties without written consent.

6. Client Responsibilities

When engaging Harp Media for services, clients agree to:

  • Provide timely and accurate information necessary for project execution
  • Respond to communications within reasonable timeframes
  • Respect agreed-upon timelines, budgets, and scope of work
  • Adhere to payment terms as outlined in individual service agreements
  • Treat all talent, vendors, and team members with professionalism and respect

7. Limitation of Liability

To the fullest extent permitted by law, Harp Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount paid by you for the specific services giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless Harp Media Creatives & Management, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website, violation of these terms, or infringement of any third-party rights.

9. Cancellation & Refunds

Cancellation and refund policies are determined on a per-project basis and will be outlined in individual service agreements. Generally:

  • Cancellations made more than 14 days before a scheduled project may be eligible for a partial refund
  • Cancellations made within 14 days of a scheduled project are non-refundable
  • Deposits and retainers are non-refundable unless otherwise agreed in writing

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be resolved through good-faith negotiation, and if necessary, binding arbitration.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after any changes constitutes acceptance of the revised terms.

12. Contact

For questions regarding these Terms & Conditions, please contact us:

  • Email: info@harpmediaandcreatives.com
  • Instagram: @harpmediaandcreatives